Delivery is FREE on all orders of 200 tiles and over.
For deliveries to mainland England, Wales and most of Scotland, the charge will be:
Up to 199 tiles - £35 plus VAT
200 and over - FREE
The delivery charge will be added to your basket and displayed clearly throughout the checkout process.
Surcharges may apply to Scottish Highlands and offshore, so please ring or email to check the rates. If you are placing your order out of hours, the website will calculate the delivery cost at the standard rate and we will ring or email you with details of any surcharges. If you wish to go ahead, we’ll process your order but if not, we’ll refund your payment.
Lead and Delivery Times
We aim to deliver products the next working day. Some products may be delivered directly to you from the manufacturer and sometimes deliveries may take longer.
We do everything we can to meet the delivery time specified but delivery times can be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
We recommend that a fitter is not booked until you are satisfied that your order has been received correctly and we reserve the right to alter or amend delivery times in exceptional circumstances.
If you want to discuss your delivery or have any questions, please call us on 0115 940 4454, or email firstname.lastname@example.org
Receiving Your Products
Risk in the goods will pass to you on delivery.
Your order will be delivered by a courier and a signature may be required. We can let you know the approximate delivery time if that would be helpful.