Who We Are
I'm Ashley Haigh and with Marilynn (my wife), we've been supplying and fitting new and used carpet tiles all over the UK for over 20 years, gaining the experience we need to really know what we're talking about.
Right from the start it’s been a proper family business and our three children have all spent time working as part of the team whilst they were growing up.
We enjoyed the times when the children worked with us and we could show them what’s involved in running a business. We’re pleased that the experience has given them all a great work ethic and led them into successful careers of their own, although recently they have come back to help us with the website and the digital marketing side of things. Youngsters are so much better at all this than we are!
Marilynn and I are both good at different things. I like meeting people and speaking to customers, whereas she's happiest doing the marketing and the accounts, so between us we get a lot done. The warehouse is a busy place and we are very lucky to have such a great team of staff to help us. None of it would be possible without them.
Julie – Customer Service and Sales
Julie is a very important member of the team. From the moment a customer first gets in touch, they need to know that they’re going to be looked after.
Julie smiles as she says: “Giving the customer a great buying experience is how I spend my day. That’s not all I do, but it’s the best bit of my job. I’m the vital link between our customers and the company. I can help them choose the right carpet tile and place their order and then I stay in touch with them until they’ve actually got their tiles. Getting positive feedback from everyone makes my day, so I work hard to make sure that happens. I’ve been here more than 15 years and I love my job.”
Alan and Coleen – Warehouse Managers
Alan and Coleen have worked here from the start so the warehouse is in very safe hands. They both make sure that things run smoothly once a customer places an order, that the right tiles are picked, that they’re packed properly to avoid being damaged on their journey and that they get to the customer on time. They work well together and have done for so long, they are like a well-oiled machine.
Professional and Fully Insured Fitting Teams
We employ our own specialist fitting teams so we can monitor the standards and progress of each job easily. We operate nationwide, our rates are very competitive, and by employing the best commercially trained fitters we are able to guarantee all our work. We promise that all our customers will be as happy during the installation as they will be when the job is finished.
The fitters all agree that they like the variety of work they’re asked to do, one week they could be in London fitting out an office and the following week it could be work in a block of flats in Manchester or a shop round the corner from the warehouse in Nottingham.
If ‘variety is the spice of life’ our fitters certainly have a ‘spicy life’!
What We Do
It’s impossible to recommend a tile without first finding out where it’s going to be laid, how long it's expected to last and what the footfall is likely to be. Then we can suggest suitable tiles, not necessarily the cheapest tiles.
It’s not always easy telling a customer that a cheaper tile will just not do the job. Different quality carpet tiles can look and feel very similar, but it’s the way they’re constructed that matters. And if a customer needs a tile to last and still look good, it’s vital to be able to tell the difference.
That’s what we’re good at, we explain the difference. In the end it’s up to the customer, but we don’t sell tiles that aren’t suitable. We’ve always found that people value our honesty and advice.
Our customers come in all shapes and sizes, from domestic and commercial end-users to big trade customers who use thousands of tiles every month. Every customer is welcome to come to the warehouse and see the stock for themselves and either take their tiles away or have them delivered.
I'm always happy to help, so don't hesitate to pick up the phone or send me a quick email if you want some advice or to chat about your floor.
About Our Stock
We specialise in supplying tiles from all the major manufacturers, but also stock clearance one-off deals, end-of-lines and job-lot parcels as well
We also take in used carpet tiles and by carefully inspecting, cleaning and grading them, we're able to recycle them for a second life. I'm proud to guarantee a consistently high standard and some of these tiles are like new, meaning we can accommodate clients who are operating on an impossibly small budget.
Julie who leads the sales team adds: “Because we have so many tiles available, I know I'll usually be able to find the right tile at the right price for any customer."
One Stop Shop
By stocking and supplying ancilliaries including screeds, ply, adhesives, tackifiers, door bars and stair nosings, as well as all the ‘tools of the trade’ like knee pads, knives and blades, we can can arrange for everything to be delivered with the tiles. It makes it so much easier for our customers to have only one delivery to worry about. Customers and contractors are always welcome to give us a quick ring or pop in to pick up whatever they need.
Why not come and see us, the kettle's always on! We are a true ‘one stop shop’.
14th May 2020